HOW WE HELP

Here's exactly what happens when you contact Roof Roof Direct.

No surprises. No pressure. Just a clear, simple process designed around you — not around a contractor's sales quota.

Our assistance is provided at no cost to Roof Roof Members.

Most homeowners don't know what to expect. We change that.

When something happens to your home, the process ahead can feel overwhelming. Insurance questions. Contractor decisions. Documentation requirements. It's a lot — especially when you're already stressed.

Roof Roof Direct exists to remove that uncertainty. We walk alongside Florida homeowners from the moment something goes wrong to the moment their home is right again. Here's how.

Step 1

Tell Us What Happened

Reach out however feels comfortable — fill out our short form, book a call, or just pick up the phone. Tell us about your home, your damage, and where you are in the process.

It takes less than two minutes. There's no commitment. And everything you share stays private.

Your part: Fill out the form or call (888) 876-6364. That's it. We handle everything from there.

Step 2

We Review Your Situation

Our team reviews your damage type, location, and insurance status. We look at what typically applies to situations like yours and help you understand your options before anyone sets foot on your property.

No upselling. No pressure toward any specific outcome. Just honest guidance on what the process looks like for your specific situation.

Your part: Answer a few follow-up questions from our team if needed. We'll do the research.

Step 3

We Connect You With the Right Professionals

When it's time for repairs, we connect you with licensed Florida contractors from our vetted network. These are professionals we've evaluated for quality, licensing, and homeowner accountability.

You'll know who's coming, what to expect, and what questions to ask — before they ever arrive. See our full recovery support options.

Your part: Review the professional we recommend. Ask questions. You make the final call — always.

Step 4

You Recover — With Ongoing Support

We stay with you through the process. If questions come up, if your insurance responds, if something unexpected happens — we're here.

And as a Roof Roof Member, your 12 months of homeowner protection benefits begins the moment you work with us — including hurricane emergency supply access during declared storm events. Learn more about the Roof Roof Program.

Our assistance is provided at no cost to Roof Roof Members.

Your part: Focus on your family. We'll make sure the process moves forward.

Ready to get started?

Roof Roof Direct guides Florida homeowners through the recovery process at no cost. No pressure. No jargon. Just trusted guidance on what to do next.

Our assistance is provided at no cost to Roof Roof Members.

Common questions about how we work

Looking for more homeowner questions?

Ready to get started?

Roof Roof Direct guides Florida homeowners through the recovery process at no cost. No pressure. No jargon. Just trusted guidance on what to do next.

Our assistance is provided at no cost to Roof Roof Members.